performance highlights

Operating Revenue and Service Revenue

	Service revenue (S$m)
	Operating revenue (S$m)

EBITDA

	EBITDA (S$m)
	EBITDA margin on service revenue (%)

Net Profit after Tax

	Net profit after tax (S$m)
	Net profit margin on service revenue (%)

Cashflow and Capital Expenditure

	Net cash flow from operating activities (S$m)
	Capex (S$m)

Earnings and Free Cash Flow Per Share

	Earnings per share (basic) (cents)
	Free cash flow per share (cents)

Cash Return Per Share (Declared)

Operating Highlights	2010	2009	Change (%)

Number of mobile customers (’000)
Postpaid	1,001	912	9.8
Prepaid	910	846	7.6
Total	1,911	1,758	8.7
Market share¹ (%)
Postpaid	26.6	26.5	–
Prepaid	25.8	24.9	–
Overall	26.2	25.7	–
Singapore mobile penetration rate¹ (%)	143.6	137.5	–
Average revenue per user (ARPU, S$ per month)
Postpaid (excludes Data plan)	63.9	60.4	5.9
Postpaid (exclude Data plan and adjusted)²	59.8	60.3	(0.9)
Data plan	21.5	22.2	(3.4)
Prepaid	14.5	15.2	(4.7)
Non-voice services as a % of service revenue	31.9	26.0	-
Minutes of use per active customer (MOU, minutes per month)
Postpaid	363	356	2.0
Prepaid	264	250	5.6
Total international retail minutes (million)	957	727	31.6
Average monthly churn rate (%)	1.4	1.6	–
Acquisition cost per postpaid customer (S$)	351	253	38.7
¹ Based on IDA statistics as at December ² After adjustment for ARPU offset against handset subsidy

Financial Highlights	2010	2009	Change (%)

Operating Revenue (S$m)	979.2	781.6	25.3
Mobile telecommunications services	579.4	565.7	2.4
International call services	129.0	128.4	0.4
Fixed services	24.5	6.6	271.2
Handset sales	246.3	80.9	204.7
EBITDA (S$m)	313.3	309.7	1.2
Net profit after tax (S$m)	157.1	150.3	4.5
Per share (cents)
Earnings (basic)	17.5	16.8	4.2
Cash payout (declared)	17.5	13.4	30.6
Net assets	33.7	28.6	17.6
ROE (%)	56.2	62.7	–
ROCE (%)	28.5	31.4	–
Note: Figures may not add up due to rounding

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