OPERATING HIGHLIGHTS

2011

2010

CHANGE (%)

Number of mobile customers (’000)

     Postpaid

1,046

1,001

4.5

     Prepaid

969

910

6.5

     Total

2,015

1,911

5.5

Market share1 (%)

     Postpaid

26.0

26.6

     Prepaid

26.0

25.8

     Overall

26.0

26.2

Singapore mobile penetration rate1 (%)

149.6

143.6

Average revenue per user (ARPU, S$ per month)

     Postpaid (excludes Data plan)

63.8

63.9

-0.3

     Postpaid (excludes Data plan and adjusted)2

54.6

59.8

-8.7

     Data plan

22.2

21.5

3.6

     Prepaid

13.7

14.5

-5.2

Non-voice services as a % of service revenue

35.6

31.9

Minutes of use per active customer (per month)

     Postpaid

360

363

-0.7

     Prepaid

280

264

6.2

Total international retail minutes (million)

1,165

957

21.7

Average monthly churn rate (%)

1.3

1.4

Acquisition cost per postpaid customer (S$)

342

351

-2.6

1 Based on IDA statistics as at December

2 After adjustment for ARPU offset against handset subsidy


FINANCIAL HIGHLIGHTS

2011

2010

CHANGE (%)

Operating revenue (S$m)

1,064.9

979.2

8.8

     Mobile telecommunications

587.4

579.4

1.4

     International call services

124.8

129.0

-3.2

     Fixed services

38.3

24.5

56.2

     Handset sales

314.4

246.3

27.6

EBITDA (S$m)

310.4

313.3

-0.9

Net profit after tax (S$m)

164.1

157.1

4.5

Per share (cents)

     Earnings (basic)

18.1

17.5

3.4

     Cash payout (declared)

14.5

17.5

-17.1

     Net assets

35.5

33.7

5.3

ROE (%)

52.5

56.2

ROCE (%)

27.3

28.5

Note: Figures may not add up due to rounding


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