Financial Review

OPERATING REVENUE

Year Ended 31 December

2011

2010

YoY

S$’m

S$’m

Change

Operating revenue

Mobile telecommunications

587.4

579.4

1.4%

International call services

124.8

129.0

-3.2%

Fixed services

38.3

24.5

56.2%

Total service revenue

750.5

732.9

2.4%

Handset sales

314.4

246.3

27.6%

Total

1,064.9

979.2

8.8%

For 2011, M1’s operating revenue grew 8.8% to S$1,064.9 million. Service revenue grew 2.4% to S$750.5 million, driven by higher revenue from fixed services, which grew 56.2%.

The following are more details from each segment:

MOBILE TELECOMMUNICATIONS

Year Ended 31 December

2011

2010

YoY

S$’m

S$’m

Change

Mobile telecommunications revenue

Postpaid

509.3

502.0

1.4%

Prepaid

78.1

77.3

0.9%

Total

587.4

579.4

1.4%

Average revenue per user (ARPU, S$ per month)

Postpaid

S$63.8

S$63.9

-0.3%

Postpaid (adjusted) 1

S$54.6

S$59.8

-8.7%

Data plan

S$22.2

S$21.5

3.6%

Prepaid

S$13.7

S$14.5

-5.2%

Non-voice services as a % of service revenue

35.6%

31.9%

1 After adjustment for ARPU offset against handset subsidy


Mobile telecommunications revenue increased 1.4% to S$587.4 million. Segmentally, postpaid revenue increased 1.4% to S$509.3 million, while prepaid revenue increased 0.9% to S$78.1m, as a result of an enlarged customer base.

Non-voice services as a percentage of service revenue increased 3.7% points to 35.6%, compared to 31.9%, driven by higher mobile data revenue from increased take-up of smartphones and mobile broadband devices.

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INTERNATIONAL CALL SERVICES

Year Ended 31 December

2011

2010

YoY

S$’m

S$’m

Change

International call services revenue

Retail revenue

115.3

118.5

-2.7%

Wholesale & bilateral revenue

9.6

10.5

-8.4%

Total

124.8

129.0

-3.2%

Total international retail minutes (in millions)

1,165

957

21.7%

International call services revenue decreased 3.2% to S$124.8 million due to higher proportion of traffic to lower rated destinations as a result of promotional offers.

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HANDSET SALES

Handset sales increased 27.6% to S$314.4 million, driven by higher smartphone sales.

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OPERATING EXPENSES

Year Ended 31 December

2011

2010

YoY

S$’m

S$’m

Change

Cost of sales

565.6

492.2

14.9%

Staff costs

96.9

89.1

8.7%

Advertising & promotion

26.5

26.1

1.4%

Depreciation & amortisation

107.1

117.0

-8.5%

Allowance for bad & doubtful debt

17.1

14.8

16.0%

Facilities expenses

36.9

30.2

22.3%

Other general & administrative expenses

13.2

15.8

-16.3%

Total

863.3

785.2

10.0%

Operating expenses increased 10.0% to S$863.3 million mainly due to higher cost of sales, partially offset by lower depreciation and amortisation and other general and administrative expenses.

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COST OF SALES

Year Ended 31 December

2011

2010

YoY

S$’m

S$’m

Change

Handset costs

359.6

297.1

21.1%

Traffic expenses

64.5

59.1

9.1%

Leased circuit costs

33.9

41.4

-18.0%

Wholesale costs of fixed services

22.8

13.2

73.4%

Other costs

84.7

81.4

4.0%

Total

565.6

492.2

14.9%

Cost of sales increased 14.9% to S$565.6 million mainly due to higher handset costs. Handset costs increased 21.1% to S$359.6 million on the back of higher sales volume and average unit cost. Leased circuit costs were lower at S$33.9 million as traffic was cut over from leased lines to our backhaul transmission network. Wholesale costs of fixed services increased to S$22.8 million as a result of growth in customer base.

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STAFF COSTS

Staff costs increased 8.7% to S$96.9 million mainly due to incremental headcount to support fixed services and increased retail activities.

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ADVERTISING AND PROMOTION EXPENSES

Advertising and promotion expenses increased 1.4% to S$26.5 million, as full year promotions for fixed services were incurred during the year.

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DEPRECIATION AND AMORTISATION

Depreciation and amortisation expenses fell 8.5% to S$107.1 million as some assets were fully depreciated.

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ALLOWANCE FOR BAD AND DOUBTFUL DEBT

Doubtful debt allowance increased 16% to S$17.1 million mainly due to provision made on higher service revenue.

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FACILITIES EXPENSES

Facilities expenses increased 22.3% to S$36.9 million due to higher maintenance expenses as warranty periods for major assets expired.

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OTHER GENERAL AND ADMINISTRATIVE EXPENSES

Other general and administrative expenses benefited from exchange gain and decreased 16.3% to S$13.2 million.

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FINANCE COSTS

Finance costs increased 1.9% to S$6.0 million due to higher short-term borrowings during the year.

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NET PROFIT

Year Ended 31 December

2011

2010

YoY

S$’m

S$’m

Change

Net profit

164.1

157.1

4.5%

Net profit margin (on service revenue)

21.9%

21.4%

Net profit at S$164.1 million was 4.5% higher while net profit margin rose 0.5% point to 21.9%.

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EBITDA

Year Ended 31 December

2011

2010

YoY

S$’m

S$’m

Change

EBITDA

310.4

313.3

-0.9%

EBITDA margin (on service revenue)

41.4%

42.8%

EBITDA decreased 0.9% to S$310.4 million due to higher operating expenses.

EBITDA margin, as a percentage of service revenue, was lower at 41.4%.

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CAPITAL EXPENDITURE AND COMMITMENTS

Capital expenditure incurred for 2011 was S$102.5m as compared to S$99.9m for 2010.

Capital commitment as at 31 December 2011 was S$40.8m.

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LIQUIDITY AND CAPITAL RESOURCES

Year Ended 31 December

2011

2010

YoY

S$’m

S$’m

Change

Profit before tax

197.4

190.5

3.6%

Non-cash item and net interest expense adjustments

73.7

80.7

-8.7%

Net change in working capital

14.5

(83.8)

117.3%

Net cash provided by operating activities

285.6

187.4

52.4%

Net cash used in investing activities

(124.2)

(120.3)

3.2%

Net cash used in financing activities

(158.3)

(65.7)

140.9%

Net change in cash and cash equivalents

3.1

1.4

120.6%

Cash and cash equivalents at beginning of financial period

8.8

7.4

18.1%

Cash and cash equivalents at end of financial period

11.8

8.8

34.8%

Free cash flow1

161.3

67.5

139.0%

1 Free cash flow refers to net cash provided by operating activities less current year capital expenditure and payment for spectrum rights


Operating cash flow increased 52.4% to S$285.6 million mainly due to lower working capital requirements. As a result, free cash flow at S$161.3 million for 2011 was 139.0% higher than the previous year.

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FINANCIAL LEVERAGE

As at end December 2011, M1’s gearing ratio was 90.3% compared to 101.4% as at end December 2010. Interest coverage ratio (EBITDA/Interest) was 52.1x for 2011, lower than 53.6x for 2010.

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