PERFORMANCE
HIGHLIGHTS






























Operating Highlights
2009
2008
Change (%)
Number of mobile customers (‘000)
        Postpaid
912
882
3.4
        Prepaid
846
748
13.1
        Total
1,748
1,630
7.9
Market shares* (%)
        Postpaid
26.5
27.0
-
        Prepaid
24.9
24.3
-
        Overall
25.7
27.7
-
Singapore mobile penetration rate* (%)
137.4
131.0
-
Average revenue per user (ARPU, S$ per month)
        Postpaid (exclude Data plan)
60.4
63.9
-5.5
        Data plan
22.2
28.4
-21.8
        Prepaid
15.2
17.3
-12.1
Non-voice services as % of service revenue
26.0
23.4
-
Minutes of use per active customer (MOU, minutes per month)
        Postpaid
356
352
1.1
        Prepaid
250
199
25.6
Total international retail minutes (million)
727
526
38.2
Average monthly churn rate (%)
1.6
1.6
-
Acquisition cost per postpaid customer (S$)
253
236
7.2

* Based on IDA statistics as at December


Financial Highlights
2009
2008
Change (%)
Operating revenue (S$m)
781.6
800.6
-2.4
        Mobile telecommunication services
565.7
601.2
-5.9
        International call services
128.4
137.1
-6.3
        Fixed network
6.6
0.2
@
        Handset sales
80.9
62.1
30.2
EBITDA (S$)
309.7
316.5
-2.1
Net profit after tax (S$)
150.3
150.1
0.1
Per share (cents)
        Earnings (basic)
16.8
18.8
0.0
        Cash payout (declared)
13.4
13.4
0.0
        Net assets
28.6
24.9
14.9
 ROE (%)
62.7
70.6
-
 ROCE (%)
31.4
32.8
-


Note: Figures may not add up due to rounding off
* denotes more than -/+ 300%