| Number of mobile customers (‘000) | | | |
| Singapore mobile penetration rate* (%) | 122.5 | 103.4 | - |
| Average revenue per user (ARPU, S$ per month) | | | |
| Postpaid (exclude Data plan) | 61.9 | 60.2 | 2.8 |
| Non-voice services as contribution to service revenue (%) | 21.6 | 19.1 | - |
| Minutes of use per active customer (MOU, minutes per month) | | | |
| Total international retail minutes (million) | 310 | 206 | 50.5 |
| Average monthly churn rate (%) | 1.2 | 1.5 | - |
| Average gross acquisition cost per gross connection | 190 | 140 | 35.7 |
| Average gross retention cost per customer | 132 | 118 | 11.9 |