Don’t have an M1 ID? Register here and fill in the relevant details.
Register or log in
Step 2
Download My M1+ on App Store, Google Play or Huawei App Gallery.
Register or log in
Step 3
After your plan has been successfully upgraded, log in to the My M1+ app with your M1 ID. Key in your email address, then tap on Send OTP to email address.
Register or log in
Step 4
Key in the 6-digit OTP, then tap on Verify.
Register or log in
Step 5
You’re in! Tap on Get started to begin.
View other lines in account
Step 1
Click on top banner dropdown.
View other lines in account
Step 2
Select the line you want to view.
Note: this view is only accessible if you're logged in via M1 ID email.
Change plan/bundle
Step 1
From the homepage, tap on View plan.
Change plan/bundle
Step 2
Tap on Change plan.
Change plan/bundle
Step 3
Personalise your plan or bundle, then tap on Confirm changes.
Subscribe/unsubscribe to add-ons
Step 1
From the homepage, tap on View plan.
Subscribe/unsubscribe to add-ons
Step 2
Tap on + for the add-on you want, then tap on Subscribe now to confirm.
Subscribe/unsubscribe to add-ons
Step 3
To remove an add-on, tap on Unsubscribe.
Nominate 3 M1 numbers
Step 1
From the homepage, tap on View plan.
Nominate 3 M1 numbers
Step 2
Scroll to Unlimited Free Calls to 3 M1 Numbers add-on and tap on +. Then tap on Nominate numbers to select 3 numbers and confirm.
Activate PRS barring
Step 1
From the homepage, tap on View plan.
Activate PRS barring
Step 2
Scroll to Premium Rate Services Barring add-on and tap on +. Then tap on Subscribe now to confirm.
Already subscribed? You don’t need to do anything else as your settings will be carried over.
Activate roaming & Daily Passport
Step 1
Tap on Roaming at the bottom bar.
Activate roaming & Daily Passport
Step 2
Indicate the country that you’re heading to.
Activate roaming & Daily Passport
Step 3
Select your preferred Daily Passport add-on.
Activate roaming & Daily Passport
Step 4
Tap Activate now.
Check & pay bill
Step 1
Tap on Bills at the bottom bar.
Check & pay bill
Step 2
Tap on View Bill to view your bill.
Check & pay bill
Step 3
To pay your bill, tap on Pay Bill. Then review the bill amount, select your payment method and tap on Proceed to pay.
Manage bill payment method
Step 1
Tap on Bills at the bottom bar.
Manage bill payment method
Step 2
Tap on Manage to manage your payment method.
Manage bill payment method
Step 3
Tap on Add debit/credit card to input your new card details. Then tap on Continue.
Chat with M1/share feedback
Step 1
Tap on More at the bottom bar.
Chat with M1/share feedback
Step 2
Tap on Chat with us to ask any questions.
Chat with M1/share feedback
Step 3
Tap on Share your feedback to share your experience with us.
Report network issue
Step 1
Tap on More at the bottom bar.
Report network issue
Step 2
Tap on Report network issue then share with us your location and issue.
Change M1 ID or update particulars
Step 1
Tap on More at the bottom bar.
Change M1 ID or update particulars
Step 2
Select My account information
Change M1 ID or update particulars
Step 3
Select the fields that you would like to update.
New interface/UX, better than before
I find the new MyM1+ app for the Bespoke Plan is so much nicer compare to the older MyM1 app. It’s overall user experiences, interface, and all the other small design elements just make M1 looks much more cooler. The app also provide just those useful features like our remaining data and payment of bills etc. The plan allows flexibility and switch all you want throughout the months according to your preference.
M1 is doing something great and improving compare to before. Keep up the good work!
Highly rate Dsney+ (M1 customer)
Review from App Store
MyM1+ App Review
Overall, it is a good improvement from the original MyM1 app. The app is clean, modern and most importantly, good looking! The design of the app makes the overall user experience much better than the original MyM1 app.
On top of that, the entire experience of porting into M1 Bespoke plan, to downloading the app, and understand the bill was smooth.
Great experience after all! Good improvement made by M1 for the Bespoke plans. :)
Alex_129 (M1 customer)
Review from App Store
M1 has the best deals in town and the My M1+ app looks great too.
M1 Customer
From customer survey
I had no issues downloading the app. It was easy to use and fuss-free.